The government of Australia stated on Thursday that Optus must cover the cost of restoring the passports and driving licenses of millions of customers whose personal information was taken in one of the country’s worst data breaches. The theft of data associated with 10 million customer accounts, equivalent to 40% of Australia’s population, was the product of an Optus mistake, and it was up to the Singapore Telecommunications-owned firm to bear the penalties, Assistant Treasurer Stephen Jones said.
“Optus is definitely responsible for paying for the expenses and the repercussions for consumers, whether it’s the replacement of a license, a passport, or other essential pieces of ID,” Jones told reporters in Sydney. He did not provide a monetary estimate for the costs.
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